The Platform PM

Common mistakes

Field Guide

B2B payments: stablecoins and blockchain payments

09

Common mistakes

1 min read · Chapter 9 of 10

What usually goes wrong

Payment shows "sent" but the supplier has no pesos

Likely cause
An off-ramp review, its bank refusing crypto-linked money, or a closed local rail
First thing to check
The off-ramp's status
Who absorbs it
The supplier's cash flow

Coins gone, supplier says nothing arrived

Likely cause
Wrong or look-alike address, or the wrong chain
First thing to check
The transaction against the allowlisted address and chain
Who absorbs it
The payer

The supplier's "new address" belonged to an attacker

Likely cause
A fake change-of-details email
First thing to check
How address changes are verified
Who absorbs it
The payer

Inbound coins can't move

Likely cause
Issuer freeze or sanctions block
First thing to check
The issuer's blocklist; the sending wallet's history
Who absorbs it
The recipient

Cost higher than quoted

Likely cause
Quote expired before funding; wire funding; a wide off-ramp spread
First thing to check
Quote expiry against funding time
Who absorbs it
The payer or the orchestrator, by contract

Unapplied cash at the supplier

Likely cause
No usable reference on the chain or the local credit
First thing to check
Reference mapping in the orchestrator's API
Who absorbs it
The supplier

Ranking these by frequency or cost needs an operator's data; I found none public.