02
How it works
6 min read · Chapter 2 of 8
The procure-to-pay steps
The textbook flow is requisition, order, receipt, invoice, match, approve, pay. In practice it's eleven steps, three teams outside AP own some of them, and the "cycle time" most people quote starts only at step 4.
- Requisition. Someone asks to buy; a budget owner approves. Non-PO spend (services, utilities, software) skips steps 1 to 3 and is approved once the invoice arrives.
- Purchase order. Procurement issues the PO (the buyer's written commitment: item, price, quantity, terms) by EDI 850, PDF or a supplier portal.
- Receipt. The dock records the goods, or the requester confirms the service. Stalls: nobody enters the receipt, so step 5 can't pass.
- Invoice capture. The invoice arrives on paper, as a PDF or EDI 810, through a portal or an e-invoice network, and gets keyed, scanned or ingested. Stalls: it lands in a shared inbox without a PO number, addressed to the wrong legal entity or (in Canada) without a valid GST/HST number, and goes back.
- Match. Two-way (invoice against PO: price and quantity) or three-way (invoice against PO and receipt).
- Exceptions. A variance beyond tolerance, no receipt, a closed PO, unexpected freight, wrong or short goods. Fixed by auto-approving inside tolerance, routing to the requester, asking for a credit memo, or waiting. Stalls: this is the backlog, about 18% of invoices at most enterprises.
- Approval. Routed by amount, cost center and category under a delegation-of-authority matrix (who may approve what, up to how much), then posted as a liability. Stalls: non-PO invoices waiting on business approvers who don't see AP as their job.
- Scheduling. A payment proposal picks invoices for the next run: on the due date, early for a discount, or later. Fraud and tax holds sit here: newly changed bank details, a name that doesn't match the account, a missing W-9.
- Payment run. Treasury or AP approves it, two people release it in the bank portal, and payments go out by check, ACH, wire, instant payment or virtual card. Stalls: a weekly or twice-monthly run can add up to two weeks, whatever happened upstream.
- Remittance. The supplier is told which invoices the payment covers: a check stub, ACH addenda, an email, a portal. To AP, the invoice is now "paid".
- Reconciliation. The payment clears, the bank statement is matched to AP's payments, and year-end tax reporting runs off the totals.
On timing: APQC's median from invoice receipt to payment is about 15 days, and top performers take about half that. A second APQC measure stops at "approved and scheduled": under three days for the top quarter, a week or more for the bottom, which is why the bottom misses 10-day discounts. So before comparing two "cycle times" I'd ask where each one starts and stops.
Ways to pay a supplier, compared
Check
- Cost to the buyer
- A few dollars, plus postage and Positive Pay fees
- Speed
- Mail and clearing days; the buyer keeps the cash meanwhile
- Reversible?
- Stop payment until cashed; Positive Pay can reject an altered item
- Remittance it carries
- The paper stub
- What the supplier pays
- A dollar or two to deposit, plus lockbox fees and float
- Fraud exposure
- Most targeted: mail theft, washing, alteration, counterfeits
- Best for
- Suppliers who insist on checks
ACH credit (CCD, CCD+, CTX)
- Cost to the buyer
- Well under a dollar
- Speed
- Next day; same day up to $1M per payment
- Reversible?
- Effectively final; reversal only for duplicates or errors within 5 banking days, or a return request
- Remittance it carries
- CCD+: one 80-character field. CTX: up to 9,999 addenda records, a full X12 820
- What the supplier pays
- Well under a dollar, plus any "enhanced ACH" fee a network charges
- Fraud exposure
- Main target of fake bank-detail changes
- Best for
- The default for domestic suppliers
Wire (Fedwire)
- Cost to the buyer
- Roughly $10-15
- Speed
- Minutes, operating hours
- Reversible?
- Final; a recall is only a request
- Remittance it carries
- Structured ISO 20022 since July 2025; portals often allow only short text
- What the supplier pays
- Roughly $10-15 to receive
- Fraud exposure
- The rail most targeted in BEC
- Best for
- Large, urgent or cross-border payments
RTP / FedNow
- Cost to the buyer
- Bank-priced; FedNow charges banks a few cents
- Speed
- Seconds, 24/7; $10M network limits, banks may set lower
- Reversible?
- Final; return only by request
- Remittance it carries
- ISO 20022 remittance in the message
- What the supplier pays
- Typically nothing at network level
- Fraud exposure
- Irrevocable: gone in seconds
- Best for
- Urgent or deadline payments
Virtual card
- Cost to the buyer
- About zero, plus a rebate (about 1.2% blended in the US federal card program, FY2025)
- Speed
- Supplier charges it when it processes the card; funded 1 to 2 days later
- Reversible?
- Card disputes; Visa straight-through limits them to duplicates, paid by other means and late presentment
- Remittance it carries
- With the card number by email or portal; Level 3 line items if sent
- What the supplier pays
- Roughly 2-3% in Visa interchange; on large straight-through payments, under 1% plus a flat fee of tens of dollars
- Fraud exposure
- Rarely targeted
- Best for
- Enrolled suppliers, small and mid-size tickets
Canadian EFT (AFT)
- Cost to the buyer
- Per bank, unpublished
- Speed
- Next day
- Reversible?
- Unconfirmed; assume final and ask the bank
- Remittance it carries
- Limited; ISO 20022 planned, no date
- What the supplier pays
- Per bank, unpublished
- Fraud exposure
- Same bank-detail exposure as ACH
- Best for
- The default Canadian supplier payment
Lynx wire (Canada)
- Cost to the buyer
- Bank-priced, unpublished
- Speed
- Real time, operating hours
- Reversible?
- Final
- Remittance it carries
- ISO 20022 since November 2025
- What the supplier pays
- Bank-priced, unpublished
- Fraud exposure
- Like a US wire
- Best for
- Large, urgent CAD payments
The check, ACH and wire costs are survey medians from 2021, and labor has risen since. I couldn't find Canadian per-item prices.
Why do checks survive? They were still about a quarter of US and Canadian business payments in 2025, and two-thirds of organizations paying by check in AFP's 2026 fraud survey said vendors require it. Buyers have reasons too: "reluctance to see funds leave their accounts instantly", and trouble confirming bank details. In Canada, about a fifth of commercial firms value being able to stop a cheque (2024 data). From inside AP a check looks cheap, stoppable and good for cash, and the cost and the fraud risk land somewhere else.
What the buyer gains and the supplier pays
Almost everything AP controls shows up as a supplier cost. Read this next to the order-to-cash guide.
Virtual card interchange
- Buyer (procure to pay)
- Earns a rebate: about 1.2% in the US federal program; more in large public contracts
- Supplier (order to cash)
- Pays roughly 1-3% plus a small fixed fee (Visa, April 2026); "accepting" means enrolling with that issuer
- Who captures the spread
- Issuer and AP network keep interchange minus the rebate; the acquirer keeps its markup
Payment timing and float
- Buyer (procure to pay)
- Pays at the end of terms; check mail and clearing add days; on a card, pays the issuer later still
- Supplier (order to cash)
- DSO rises; a card pays fast but net of the fee
- Who captures the spread
- The buyer, or a provider holding funds "pending disbursement"
Rail choice
- Buyer (procure to pay)
- Picks the rail; a check is cheap to send and can be stopped
- Supplier (order to cash)
- Bears lockbox and handling costs
- Who captures the spread
- Banks (lockbox, Positive Pay fees); an AP network if it routes
"Free" ACH
- Buyer (procure to pay)
- Free to the buyer
- Supplier (order to cash)
- Pays a per-payment fee for "enhanced ACH" or faster funds on some networks
- Who captures the spread
- The AP network
Early-pay discount
- Buyer (procure to pay)
- Earns it (2/10 net 30 is about 37% a year)
- Supplier (order to cash)
- Gives up margin for cash
- Who captures the spread
- The buyer, or the funder in supply chain finance
Remittance data
- Buyer (procure to pay)
- Sends it, or doesn't
- Supplier (order to cash)
- Needs it to apply cash
- Who captures the spread
- Whoever owns the portal
Surcharge
- Buyer (procure to pay)
- Pays it or refuses it by contract
- Supplier (order to cash)
- Recovers the card fee: credit only, up to 3% (Visa US) or 2.4% (Canada), banned in some states
- Who captures the spread
- Shifts the fee back to the buyer; the pending card settlement may widen this
Fraud loss on a push payment
- Buyer (procure to pay)
- Bears a BEC loss under UCC 4A
- Supplier (order to cash)
- Invoice still open; relationship strained
- Who captures the spread
- The fraudster; banks are shielded if they followed agreed procedures
Duplicate payment
- Buyer (procure to pay)
- Overpays; recovers through audits
- Supplier (order to cash)
- Holds a credit balance it must refund
- Who captures the spread
- Recovery-audit firms take a contingency share
Row by row, the buyer's best deal is the supplier's worst, and an AP fintech's revenue often sits in the gap between them.